Thank you for visiting and shopping at CasualTimesCo.com Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
- Most Orders are Processed and Shipped within 2-7 Business Days. Orders are not shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
FREE GROUND SHIPPING ON ORDERS OVER $199
| Shipment method | Estimated delivery time | Shipment cost *(Starting Cost) |
| USPS Ground | 3-6 business days | $12.95 |
| USPS Priority | 2-4 business days | $16.95 |
| USPS Express * | 1-2 business days | $32.95 |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
CasualTimesCo.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
CasualTimesCo.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
CasualTimesCo.com is Not Liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods contact us within 2 business day of receiving your item. Please include photos of both the damaged item and the packaging. We will process your damage claim and ship out a replacement within our normal processing time.
Loss and Delays
CasualTimesCo.com is Not Liable for any products lost or delayed during shipping. However, package delays can and do happen, especially during heavy volume shipping seasons. When a package is delayed with USPS We as the seller are required to wait 14 days after the expected delivery date before we can open a case with USPS. If this time has passed, please contact us to open a case. The outcome of the carrier investigation will then determine if a refund is issued. Packages that are delayed or arriving late cannot be refunded until it is determined that your package is lost.
For lost or for packages delivered to the wrong address either by mistake of mail carrier or by mistake by the customer when inputting address into their order, CasualTimesCo. is not responsible for the package, ensuring that it is redelivered correctly, or refunding the value of the order or replacing the lost order with a new shipment. CasualTimesCo’s responsibility ends when the package is received by the mail carrier. CasualTimesCo is not responsible for lost, stolen or damaged packages. For the destinations for which tracked shipping is not available as a shipping option, CasualTimesCo is not responsible for lost packages and/or undelivered packages. For orders where tracked shipping is not available, any shipping insurance is null and will be refunded to the customer.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.